Política de privacidad

PRIVACY POLICY

Spade Jewelers Last Updated: March 2026

1. INTRODUCTION

Spade Jewelers operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Spade Jewelers is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy ("Policy") describes how Spade Jewelers ("Company," "we," "us," or "our") collects, uses, discloses, and otherwise processes your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Policy, please do not access or use our Services.

2. PERSONAL INFORMATION WE COLLECT

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

2.1 Contact Details

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Billing address
  • Shipping address

2.2 Financial Information

  • Credit card and debit card numbers
  • Financial account numbers
  • Payment card information
  • Transaction details
  • Form of payment
  • Payment confirmation and other payment details

2.3 Account Information

  • Username and password
  • Security questions
  • Preferences and settings
  • Account creation date

2.4 Transaction Information

  • Items you view, put in your cart, or add to your wishlist
  • Items you purchase, return, exchange, or cancel
  • Past transactions and order history
  • Custom product specifications (including dental impressions for grillz orders)
  • Photographs submitted for custom orders

2.5 Communications

  • Customer service inquiries
  • Feedback and reviews
  • Survey responses
  • Email correspondence
  • Information you include in communications with us

2.6 Device Information

  • Device type and model
  • Operating system and version
  • Browser type and version
  • IP address
  • Unique device identifiers
  • Network connection information
  • Screen resolution

2.7 Usage Information

  • Pages viewed and time spent on pages
  • Links clicked
  • Search queries
  • How and when you interact with or navigate the Services
  • Referring URLs
  • Access times and dates

2.8 Location Information

  • IP-based geographic location
  • Time zone
  • General location data

3. PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

3.1 Directly From You

  • When you create an account
  • When you visit or use the Services
  • When you make a purchase
  • When you communicate with us
  • When you submit custom order specifications or dental impressions
  • When you otherwise provide us with your personal information

3.2 Automatically Through the Services

  • From your device when you use our products or services
  • When you visit our websites
  • Through the use of cookies and similar technologies

3.3 From Our Service Providers

  • When we engage them to enable certain technology
  • When they collect or process your personal information on our behalf
  • Payment processors
  • Shipping carriers
  • Analytics providers

3.4 From Our Partners or Other Third Parties

  • Marketing partners
  • Social media platforms
  • Fraud prevention services
  • Public databases

4. HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

4.1 Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including:

  • Performing our contract with you
  • Processing your payments
  • Fulfilling your orders
  • Remembering your preferences and items you are interested in
  • Sending notifications related to your account
  • Processing purchases, returns, exchanges, or other transactions
  • Creating, maintaining, and managing your account
  • Arranging for shipping
  • Facilitating returns and exchanges
  • Enabling you to post reviews
  • Creating custom products (including grillz from dental impressions)
  • Creating a customized shopping experience, such as recommending products related to your purchases
  • Better tailoring and improving the Services

4.2 Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as:

  • Sending marketing, advertising, and promotional communications by email, text message, or postal mail
  • Showing you online advertisements for products or services on the Services or other websites
  • Displaying ads based on items you previously have purchased or added to your cart
  • Personalizing marketing based on your activity on the Services

4.3 Security and Fraud Prevention

We use your personal information to:

  • Authenticate your account
  • Provide a secure payment and shopping experience
  • Detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity
  • Protect public safety
  • Secure our services

If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else.

4.4 Communicating with You

We use your personal information to:

  • Provide customer support
  • Be responsive to you
  • Provide effective services
  • Maintain our business relationship with you

4.5 Legal Reasons

We use your personal information to:

  • Comply with applicable law
  • Respond to valid legal process, including requests from law enforcement or government agencies
  • Investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings
  • Enforce or investigate potential violations of our terms or policies

5. HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

5.1 Service Providers

We share information with Shopify, vendors, and other third parties who perform services on our behalf, including:

  • IT management
  • Payment processing (Shopify Payments, PayPal, etc.)
  • Data analytics
  • Customer support
  • Cloud storage
  • Fulfillment and shipping (USPS, UPS, FedEx, DHL)
  • Email service providers
  • Fraud prevention services

5.2 Business and Marketing Partners

We share information with business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices.

Your Right to Opt-Out: Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites.

5.3 At Your Direction

When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as:

  • To ship you products
  • Through your use of social media widgets or login integrations

5.4 Within Our Corporate Group

With our affiliates or otherwise within our corporate group.

5.5 Business Transactions

In connection with a business transaction such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets.

5.6 Legal Compliance

To comply with any applicable legal obligations, including:

  • Responding to subpoenas, search warrants, and similar requests
  • Enforcing any applicable terms of service or policies
  • Protecting or defending the Services, our rights, and the rights of our users or others

5.7 Aggregated or De-identified Information

We may share aggregated or de-identified information that cannot reasonably be used to identify you.

6. RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Important: Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you.

In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify.

In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy at: https://www.shopify.com/legal/privacy

Depending on where you live, you may exercise certain rights with respect to your personal information through the Shopify Privacy Portal at: https://privacy.shopify.com/en

7. COOKIES AND TRACKING TECHNOLOGIES

7.1 Types of Cookies We Use

Essential Cookies: Required for basic website functionality, including shopping cart and checkout. You cannot opt out of essential cookies as they are required for the website to operate.

Performance/Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous information.

Functional Cookies: Remember your preferences and settings.

Marketing/Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

7.2 Managing Cookies

You can manage cookie preferences through:

  • Browser settings
  • Our cookie consent banner
  • Third-party opt-out tools

Note that disabling certain cookies may affect website functionality.

7.3 Global Privacy Control

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt-out request to the account as well.

To learn more about Global Privacy Control, visit: https://globalprivacycontrol.org/

Note: Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.

8. DATA RETENTION

How long we retain your personal information depends on different factors, such as:

  • Whether we need the information to maintain your account
  • To provide you with Services
  • To comply with legal obligations
  • To resolve disputes
  • To enforce other applicable contracts and policies

Custom product information (including dental impressions for grillz) may be retained for warranty and reorder purposes unless you request deletion.

9. DATA SECURITY

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure payment processing (PCI-DSS compliant)
  • Access controls and authentication
  • Regular security assessments
  • Employee training on data protection

DISCLAIMER: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data. You acknowledge and accept this risk when using our Services.

10. YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

10.1 Right to Access / Know

You may have a right to request access to personal information that we hold about you.

10.2 Right to Delete

You may have a right to request that we delete personal information we maintain about you.

10.3 Right to Correct

You may have a right to request that we correct inaccurate personal information we maintain about you.

10.4 Right of Portability

You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

10.5 Right to Opt-Out of Sale or Sharing for Targeted Advertising

Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising," as defined in applicable privacy laws.

10.6 Managing Communication Preferences

We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

10.7 Exercising Your Rights

You may exercise any of these rights by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, visit: https://privacy.shopify.com/en

Non-Discrimination: We will not discriminate against you for exercising any of these rights.

Identity Verification: We may need to verify your identity before we can process your requests, as permitted or required under applicable law.

Authorized Agents: In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us.

Response Time: We will respond to your request in a timely manner as required under applicable law.

11. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

11.1 Right to Know

You have the right to request disclosure of:

  • Categories of personal information collected
  • Sources of personal information
  • Business purposes for collection
  • Categories of third parties with whom we share
  • Specific pieces of personal information collected

11.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

11.3 Right to Correct

You have the right to request correction of inaccurate personal information.

11.4 Right to Opt-Out of Sale/Sharing

We do not "sell" personal information in the traditional sense. However, some sharing of information for targeted advertising may constitute a "sale" or "share" under California law. You have the right to opt out of such uses.

11.5 Right to Limit Use of Sensitive Personal Information

You have the right to limit the use and disclosure of sensitive personal information.

11.6 Right to Non-Discrimination

We will not discriminate against you for exercising your CCPA/CPRA rights.

11.7 Submitting Requests

California residents may submit requests by contacting us at info@spadejewelers.com.

12. CHILDREN'S PRIVACY

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of 18 (or the age of majority in your jurisdiction).

If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

13. THIRD-PARTY WEBSITES AND LINKS

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.

Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

14. INTERNATIONAL DATA TRANSFERS

Please note that we may transfer, store, and process your personal information outside the country you live in, including in the United States.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

By using our Services, you consent to the transfer of your information to the United States and other countries, which may have different data protection laws than your country of residence.

15. COMPLAINTS

If you have complaints about how we process your personal information, please contact us using the contact details provided below.

Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

16. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Your continued use of our Services after any changes constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.

17. DISCLAIMER OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SPADE JEWELERS, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, USE OF, OR ALTERATION OF YOUR PERSONAL INFORMATION, OR FOR ANY DAMAGES ARISING FROM DATA BREACHES, SECURITY INCIDENTS, OR OTHER UNAUTHORIZED DISCLOSURES, REGARDLESS OF WHETHER SUCH DAMAGES ARE DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE, AND REGARDLESS OF WHETHER SUCH LIABILITY IS BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY.

YOUR USE OF OUR SERVICES AND SUBMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK. YOU ACKNOWLEDGE AND AGREE THAT YOU HAVE READ AND UNDERSTAND THIS PRIVACY POLICY AND ACCEPT ALL RISKS ASSOCIATED WITH THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION.

18. CONTACT US

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us:

Spade Jewelers Email: info@spadejewelers.com Phone: [Your Phone Number] Address: [Your Business Address]

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.