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Have a question about our custom jewelry or need help with an order? We're here to help! Reach out to us and our team will get back to you as soon as possible.

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We typically respond within 24-48 hours during business days.

Frequently Asked Questions

Standard shipping typically takes 5-10 business days. Custom grillz orders take 2-4 weeks to create plus shipping time. Expedited shipping options are available at checkout.

Simply select your preferred grillz style, choose your metal and options, then add to cart. We'll send you a dental impression kit with easy instructions. Once we receive your impressions, we'll create your custom grillz in 2-4 weeks.

Standard products can be returned within 14 days of delivery in unworn condition with original packaging. Please note that all custom products, including grillz, are final sale and cannot be returned or exchanged.

Yes! We offer a 30-day limited warranty against manufacturing defects on all products. This covers structural issues and material defects, but does not cover normal wear, damage from misuse, or fit/comfort preferences.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Shop Pay, Apple Pay, and Google Pay. All payments are processed securely.

Absolutely! Once your order ships, you'll receive an email with tracking information. You can also track your order by logging into your account or contacting us with your order number.

Yes, we ship worldwide! International shipping times vary by location (typically 10-30 business days). Please note that you are responsible for any customs duties, taxes, or import fees charged by your country.

Store your jewelry separately to prevent scratching. Remove before swimming, showering, or exercising. Clean with a soft cloth and avoid exposure to chemicals, perfumes, and lotions. For grillz, remove before eating and clean daily.